Staying Connected With Ultra Fast BroadBand

In my first post of 2015 I mentioned that St Andrew’s College had recently invested in a second fibre optic internet connection. A number of people have asked me what that actually means and so I thought I would write a brief blog post to cover this.

In the world of IT, huge effort is often expended trying to remove “single points of failure” within a network. This can be defined as:

A part of a system that, if it fails, will stop the entire system from working. SPOFs are undesirable in any system with a goal of high availability or reliability.

An example of a Single Point Of Failure (SPOF)

An example of a Single Point Of Failure (SPOF)

Many businesses and schools invest significant resources and efforts to build “redundancy” into their networks to reduce the risk of a SPOF and this can take many forms, for example:

  • Having spare hardware such as network switches / servers to replace a faulty unit (this is known as hot/cold because one unit is running, whilst the other is off and waiting to be used if required).
  • Having multiple units running together at the same time in what is known as a High Availability pair (HA). Whilst these can be configured in different ways, it typically means limited manual intervention is required (if any), to switch over to the backup hardware in the event of a systems failure.
  • Having alternative power supplies, such as generators, to keep critical network systems running in the event of a wider power outage.
  • Replicating critical systems to off site locations (for example, our Student Management System (SMS) database replicates changes every 15 minutes to a server in a data centre in Auckland)

The one area where schools and businesses have typically had difficulty eliminating dependency on a single system is around internet connections. Historically, there has usually been only one available internet feed accessible, or the cost of additional connections was prohibitive. As eLearning has increased at St Andrew’s, and with the introduction of the 1:1 Computer Programme in 2014 for all Year 9 students, the need for a dependable, reliable and fast internet connection has become paramount.

StACNot only is it our teachers and students that rely on this, but also our support and administrative staff with more and more communications, financial transactions and payroll taking place via the internet. St Andrew’s College is geographically located on a corner of the busy Papanui Road and Normans Road, resulting in the option to have diverse fibre feeds becoming available in late 2014. Previously, no fibre existed in Normans Road, but as part of Enable Networks fibre roll out, we were able to explore removing our internet connection as a Single Point of Failure.

I looked at  various options with different Internet Service Providers (ISP) and in the end remained with Snap Internet who have provided good service over a number of years to the College.

A typical morning of bandwidth usage at StAC

A typical morning of bandwidth usage at StAC

Whilst our existing fibre connection remained largely unchanged, coming off Papanui Road and terminating in a building on the eastern side of our campus, a new, second fibre from Normans Road was connected into our Preparatory School on the western side of the campus. Both of these follow a diverse pathway to different termination points within the Enable / Snap networks:

Red is the existing fibre on Papanui Road. Blue is the pathway of the new fibre down Normans Road

Red is the existing fibre on Papanui Road. Blue is the pathway of the new fibre down Normans Road

The IT team at St Andrew’s have carried out testing in conjunction with Snap network engineers and the “fail over” time from one fibre connection to the other is less than 5 seconds.

So what does this mean in reality? In the event of something like a contractor’s digger cutting through the fibre on Papanui Road, our internet connection will automatically fail over to route down Normans Road. Conversely, when that connection is repaired and back online, our network will automatically “fail back” to the primary connection (this is managed by BGP routing). The speed of this failover should in all likelihood be transparent to our students and staff – they won’t even know it has happened.

By having the fibre termination points at different locations on our campus we have further tried to reduce the points of failure e.g. if a building was closed / rendered unsafe for any reason. This has allowed us to have multiple fibre pathways around our campus, connecting most buildings in at least two points:

Black lines represent the various ducts that fibre exists in, connecting our buildings  around the campus

Black lines represent the various ducts that fibre exists in, connecting our buildings around the campus

More work is to be done to continue to remove all Single Points Of Failure, however this step towards ensuring high availability Ultra Fast Broadband is a significant step forward for the College.

Innovation & eLearning at St Andrew’s College in 2015

2015 is shaping up to be another exciting year at St Andrew’s College, as we welcome a second cohort into the 1:1 Computing Programme that debuted in 2014. A number of things have been done to support the growing numbers of students with devices at the College including:

  • The creation of a new role called eLearning Integrator, that has been filled by Mr Tom Adams. Tom’s focus will be supporting teachers and students to use technology more effectively in the classroom and the role is a logical extension of the 1:1 Computing Programme that was first planned in 2012.
  • The hiring of an additional ICT help desk staff member, Mr Brodie Dickinson. Brodie joins the team from Adelaide, Australia and his appointment means there will always be quick and friendly ICT support for students and staff when they need it.
  • snapA second fibre optic internet connection has been installed, with support from our ISP Snap Internet. This means the College now has two diverse internet feeds available, so in the event of a fibre cut or outage, the College internet connection will automatically fail over to the secondary connection, ensuring almost seamless internet access for students and staff.

I can see that this year there will be a number of trends that the ICT team will focus on supporting in the classroom and growing the confidence and competence of a wider range of our teaching staff.

Creating An Environment Where Innovation Can Occur:

RectorOne of the themes from the Rector in 2014 was to help create an environment where innovation can occur and in her opening address in Regulus she noted:

I am always mindful that we cannot sit still and simply enjoy the benefits of success. William Pollard (Episcopal priest and physicist) wrote in the 1960s “Learning and innovation go hand-in-hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.”

In this light, we have adopted the theme for St Andrew’s College in 2014 of Innovation and Collaboration – two qualities that are at the heart of 21st century learning.

To support that goal, a Research and Innovation Group was set up that has laid the groundwork for the 2015 Professional Learning Groups (PLGs) that will drive teaching staff Professional Development once again this year. Furthermore, to help create an environment conducive to innovative teaching practices certain things need to occur:

  • Innovators need to be encouraged, rewarded and celebrated. At St Andrew’s this has been done in a number of ways, including creating a new billboard area in the very busy pickup/dropoff zone celebrating teacher excellence. This is the inaugural poster in this area:

Jac and Ben

  • Innovators need to be closely supported – provide them with access to the latest equipment, software and professional development as it becomes available. Ensure that when they experience frustrations there is timely support, as the classroom can be a very lonely place for teachers when technology fails them!
  • Monitor closely what is happening at the “bleeding edge” of technology in education – what’s happening on the fringe today will quite possibly be mainstream in a number of years.
  • As a school, settle on “innovation within parameters” – there is now so much choice available, that there must be some rational decisions made about the broad direction a school is heading in. (I touch on this in my #CENZ14 blog post comparing the choice of Google Apps For Education vs Microsoft Office365)
  • Support innovation at all levels – even the aspirational “first steps” by teachers, and then provide a framework for them to grow their attempts e.g. the SAMR taxonomy
Explaining the SAMR model through coffee

Explaining the SAMR model through coffee

Pulling The Majority Forward:

Innovation Adoption LifecycleSt Andrew’s College is lucky that we have a number of teachers that are routinely trying new things in their classroom. We celebrate this in a number of different ways, including postings on this blog, whilst occasionally these teachers are also recognised externally for their innovative teaching practices. This was the case with Mrs Jac Yoder and Mr Ben Hilliam who were recognised for their innovative work with Microsoft products towards the end of 2014.

Additionally, we are now starting to get requests from other schools, teacher training institutions, subject association groups and other organisations for our staff to present or facilitate professional development in the education sector. Whilst this is very pleasing, the staff involved represent a relatively small subset of our wider teachers – as the diagram above shows, they would be seen as innovators or early adopters. Amongst the remainder of our staff, the early / late majority, most are very keen to try new things but may lack the confidence or support to try new things in their classroom, particularly when it comes to technology.

For this reason, our new eLearning Integrator has the goal of growing the size of our staff innovating and who could become early adopters of technology and best practice in the classroom. Sharing the successes (and challenges!) of these innovative attempts is imperative as it will encourage all of our teaching staff to give it a go.

Tools To Help With Innovative Practice:

An important point not to lose sight of: it's the teacher, not the technology, that makes the difference!

An important point not to lose sight of: it’s the teacher, not the technology, that makes the difference!

I recently saw the image on the right retweeted by one of our staff and it is a timely reminder that for successful learning outcomes the teacher and the student are the critical components in the process. Technology, as great as it is, merely facilitates the learning, as I mentioned in this earlier post:

Whilst the phrase “ubiquitousness of technology” is over used, this lesson did demonstrate that when used effectively, the technology is not at the forefront of the lesson. It was not gimmicky or flashy, instead it provided functional improvement to what was already a great lesson.

With this in mind, there are some tools that I expect to see heavy usage of from our staff this year, including:

  • Pro 3 WritingThe Microsoft Surface Pro 3building on our earlier trials, this year we will see over 20 staff using a Pro 3 as their primary device, no longer having a school issued laptop, but instead the excellent Surface tablet. I am personally excited to see what innovative practices come from this relatively new technology in the classroom.
  • notebook creatorOneNote Class NoteBook Creator – this is a big step for St Andrew’s as a largely Microsoft school, and is something I’ve blogged about before. What is especially pleasing is the responsiveness of the developers of this product who have now added the major feature requested by teachers: the ability to have multiple teachers sharing a class notebook.
  • moodleMoodle – freshly upgraded to the latest version (2.8.2) this will continue to be a key platform for teachers and students to access course content, share ideas and submit assessment.
  • Skype – Whilst a number of classes have now enjoyed skype_logothe fun of a Mystery Skype session, the call to Alabama and kapa haka to Singapore among my favourites, I would like to see more collaboration going on between these classes – the logical progression from simply connecting.

Invariably, other tools, websites, apps and services will emerge throughout 2015 as teachers at the College try new things. With the first Mystery Skype session scheduled for February 5th with a class in Oklahoma City, the year will be underway before we know it.

I am looking forward to sharing the stories on this blog for others to read and comment on, with readers having visited the blog from over 100 countries in 2014 (the top three being New Zealand, USA and Australia):

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